FAQ’s

Most of our properties can be booked instantly from our website. Simply choose your dates and number of guests and complete the booking by following the steps from the “Book Now” button. 

Some properties are not able to be booked instantly. Please submit an information request by following the steps from the “inquiry” button. You will need to fill out your contact information, requested dates, and any other details or questions you have about the property. We will get in touch with you shortly! 

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To complete your online check-in, check your emails and/or messages for a link from us that will take you directly to your personalised Guest Portal page. This check-in form is mandatory for all bookings in all countries. 

From your Guest Portal, you will be able to access your Check-In Instructions and House Manual to find important information about your arrival and the property. These two sections will become available to you as soon as your booking is confirmed and your entry code will visible within 24 Hours of your arrival.

Early check-in and late check-outs are subject to availability, and additional fees may apply. To confirm the possibility to make these arrangements for you, please contact us one day before your arrival or departure. This way, we will be able to advise you on the best possible solutions.

A security deposit is set amount of money (Amount varies by property) that we hold on your credit card to cover the costs of any damages guests may incur during their stay. If there is no damage after check-out, Security deposit are released back to the guest in full. Suppose some damage needs fixing or additional cleaning is required. In that case, money is deducted from the deposit to cover the expenses before returning the rest.

You can find our Guest Terms and Conditions on the following webpage:

Terms & Conditions >

Properties     
Properties     

Hello, I’m Rui,

as a co-founder of Dream BNB Hospitality Inc., I am proud to offer top-notch property management services that go beyond simply maximizing short-term rental income. Through my extensive knowledge of local attractions and dining options, I provide insider tips that help create truly unforgettable experiences for guests. Let me help you create meaningful memories that will last a lifetime.

Hello, I’m Paul,

as a co-founder of Dream BNB Hospitality Inc is committed to providing the most exceptional short-term rental management services to owners and businesses. I take pride in offering tailored guidance on local restaurants, attractions, and hidden gems to ensure you have an unforgettable stay. Embark on an adventure today and explore the breathtaking beauty of our region with us!

Hello, I’m Katherine,

the conscientious leader overseeing operations within Dream BNB Hospitality Accounting department and serving as the proprietor of Albuquerque Accounting. In the capacity of managing our organizational affairs, I bring forth a robust financial acumen paired with an unwavering commitment to upholding high standards of integrity. My responsibilities encompass the supervision of budgets, financial reporting, and ensuring compliance. Beyond these, I take pride in meticulously handling both our business and client relations, emphasizing honesty and transparency. Devoted to precision, efficiency, and ethical financial practices, I play a pivotal role as a trusted steward, significantly contributing to the success and integrity of Dream BNB Hospitality Inc.

Hello, I’m Kelly,

as an experienced professional in the hospitality industry, specializing in guest relations and human resources, I excel in creating memorable guest experiences, while ensuring a positive and inclusive work environment for our team. 

My dedication to Dream BNB and keen understanding of HR helps me to make all guests stay a positive one. Whether its during, before arriving or after departing, I am always here to help guide you and answer any questions you may have.

Hello, I’m Jilda Rose,

Meet Jilda Rose, our Business Development Lead at Dream BNB Hospitality. A seasoned explorer with a flair for engaging others, she brings her unique blend of experience and passion to her role. Having sharpened her skills at Explore Pelee and Pelee Island Adventures, she’s an expert in customer engagement and destination marketing. But it’s her two decades of theatrical performance and over 10 years in customer service that makes her truly special. Born and nurtured in Essex County, her heart belongs here. She’s deeply committed to revealing the rich tapestry of the local performing arts scene, the tranquility of our many nature reserves, and the delectable delights of our wineries, breweries, and eateries. At Dream BNB Hospitality, we’re proud to have Jilda curate experiences that resonate with our cherished guests.